Chiller Service & Repair

When uptime matters, you need practical troubleshooting, fast turnaround, and a service partner that understands industrial cooling. Chiller City provides ship-in bench service nationwide and on-site service primarily in Arizona. We are an authorized service provider and authorized warranty center for many common brands of industrial chillers.

Equipment We Service

Example brands we service. On non-mobile devices you can also hover over each category.

Industrial Chillers: Thermo Fisher Scientific, Julabo, Lauda, SMC, Ferrotec, Carrier, Trane, York.

Medical Chillers: General Electric, Pickering, Philips, Siemens.

Ultra-Cold Freezers: Thermo Fisher, Revco, So-Low, Panasonic, Sanyo.

Environmental Chambers: Thermotron, Blue M, TPS, TestEquity.

Lab and Cryo Chillers: Julabo, ThermoFisher, VWR, SMC, Huber, ATS, Lauda Polyscience.

Pumps & Motors: Burks, Price, Procon, Teal, Grundfos, Goulds, GE, US Electric, Marathon, Franklin.

Industrial Chillers
Example brands we service:
- Thermo Fisher Scientific
- Julabo
- Lauda
- SMC
- Ferrotec
- Carrier
- Trane
- York
Medical Chillers
Example brands we service:
- General Electric
- Pickering
- Philips
- Siemens
Ultra-Cold Freezers
Example brands we service:
- Thermo Fisher
- Revco
- So-Low
- Panasonic
- Sanyo
Environmental Chambers
Example brands we service:
- Thermotron
- Blue M
- TPS
- TestEquity
Lab and Cryo Chillers
Example brands we service:
- Julabo
- ThermoFisher
- VWR
- SMC
- Huber
- ATS
- Lauda Polyscience
Temperature Control Systems
Pumps & Motors
Example brands we service:
- Burks
- Price
- Procon
- Teal
- Grundfos
- Goulds
- GE
- US Electric
- Marathon
- Franklin

Other Services

Refrigeration circuit diagnostics
Controls & sensors
Preventive maintenance
End-of-life Disposal or Recycling

Request an RMA or Service Appointment Use ChillerBot

Please request an RMA before shipping equipment to us. It helps us route your unit correctly, confirm symptoms, and reduce turnaround time. If you need on-site service (mostly Arizona), use the same contact form to schedule.

Nanuk the polar bear servicing an industrial chiller

Nanuk is our service mascot—because every chiller deserves a calm, methodical technician. Click the image to view full size.

Ship-in Bench Service (Nationwide)

Send your chiller or subsystem to Chiller City for evaluation and repair. We focus on actionable diagnostics, clear communication, and a practical repair plan—so you can get back online quickly.

On-site Service (Primarily Arizona)

If you’re in Arizona and need help fast, we can schedule on-site troubleshooting and service. We come prepared for industrial environments and real-world constraints.

Preventive Maintenance & Reliability

Reduce downtime with inspections, cleaning, performance checks, leak checks, and preventative component replacement. A small maintenance visit can prevent a major outage.

Controls, Sensors, and “It’s Acting Weird” Problems

Many failures look like refrigeration issues but originate in sensors, flow problems, controls, or settings. If you have intermittent trips, unstable temperatures, or nuisance alarms—start here.

Get Started

Use our Contact Us page to request an RMA or schedule service. If you’re working after hours, try ChillerBot for quick guidance and triage.